Company identity has been added. Recipients, retention/disposal and international transfers must be completed against actual operations and the texts reviewed before final publication. This preview is not completed legal approval.
Report a concern
Provide quotation/order and lot references, delivery date, quantity, packaging photographs and the issue. Preserve samples and records and segregate affected material. These practical steps do not alter statutory notice periods.
Business transactions
Returns are assessed against agreed sample/acceptance criteria and contract terms. A universal 14-day withdrawal promise does not apply to every B2B sale. Mandatory defect and contractual remedies remain intact.
Consumer transactions
For consumer transactions within Turkish distance-sales rules, a 14-day withdrawal period generally applies, subject to applicable exceptions. Timing, notice, return method and costs are explained in the order-specific notice. Custom-recipe exceptions need case-specific assessment.
Resolution
Log the claim, inspect lot/sample and test evidence, then assess correction, replacement, price reduction or return as appropriate. Request written instructions for dispatch. Statutory complaint and dispute routes remain available.
Business and contact
- Registered entity / data controller
- HİBA PLAS MÜHENDİSLİK PLASTİKLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ
- Trade register / MERSİS
- Ticaret sicil no: 6620 · Oda sicil no: 6393
- Tax details
- Kapaklı Vergi Dairesi Müdürlüğü (059267) · Vergi no: 4620589766
- Address
- Veliköy Mh. Dere Cd. Çerkezkent Sanayi Sitesi B Blok No: 4/1AF, 59510 Çerkezköy/Tekirdağ — Türkiye
- Contact
- [email protected] · +90 546 748 60 80